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Warranty |
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Most merchandise carries a 30 day
manufacturer's warranty against material defects unless otherwise specified in
the price list. Close out items do not come with warranty and is sold on as is
basis. (Close out items have a * next to the wholesale price) We usually do
not stock parts on close out items so please find another source for parts to
service your customers. A good source for parts is
partsforscooters.com. |
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If a warranty claim needs to be filed, you need
to send in the appropriate information in order for us to verify the eligibility
of the claim. Usually, proof of defect will be required (simple digital
pictures will suffice in most cases). On parts that are less probable to be
defective, the customer may have to send in the actual part for inspection.
Customer must send in the requested parts at their own expense. It is a good
idea for customers to keep the tracking information for the item they sent in so
we can better keep track of the shipment. El Sol Trading, Inc. has sole
discretion in determining the eligibility of a claim. Co-op customers are
responsible for shipping charges incurred from shipping replacement parts to
your customer under warranty. Warranty does not cover shipping damages, misuse,
abuse, or other reasons except for manufacturer's defect. Warranty parts are
sent out on a first come, first serve basis. If we do not have a part in stock,
Co-op customer must find another source to service their customer. You can also
visit our "Customer Care" section for a link to parts websites. Co-op customers
can use promotional code est1 on
partsforscooters.com for a 5% discount. |
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Most of the owner’s manuals for the scooters
that we carry can be downloaded from our website on the internet. If a customer
did not receive an Owner's Manual with the scooter, you can have them visit our
website to download it or download a copy for your self and email it to your
customer. In the case that no manual is available on our website, please feel
free to
email us and we will try our best to put a copy online for everyone's use. |
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Price Control |
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**FOR WHOLESALE INFORMATION ON ELECTRIC AND GAS
SCOOTER, SKATEBOARD, SKATEBOARD COMPONENTS, SUPERBIKES, POCKET BIKES, MINI
HARLEY SCOOTERS, PLEASE
EMAIL
US.** |
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